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Doing good is just good business.
Impact isn’t a side project, it’s woven into how we make every dish. Here’s the progress we’ve made against our strategy, and the promises we’re keeping.
Our
Purpose
To make delicious food; build a business that people love to work in; and contribute to a more sustainable world.
Our impact strategy
One purpose, three pillars
We want to be a beacon business that can thrive and grow while benefitting people and our planet. Our three-pillar strategy guides everything we do.
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Healthy Planet
Our Goal
Zero edible food waste by 2025
Net zero emissions by 2040, in line with science-based targets
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Thriving People
Our Goal
Consistently remain a Top 100 Great Place to Work
Deliver 10,000 hours of volunteering by 2027
Our latest year in impact
FY25, by the numbers
31.5 million
delicious dishes made in FY25
148
tonnes of surplus food shared with our charity partners
689
team members across our London & Somerset kitchens
19th
in the UK’s Best Workplaces for large companies
£1m
donated to food-focused charities since 2015
0
tonnes of edible food wasted since August 2025
47
visits to fields, farms & fisheries of trusted suppliers
17,000
people brought Charlie’s cooking into their own kitchens with his first cookbook
Meet Claire
You may not be familiar with me, but you definitely are of the man sat next to me! I'm Claire, and I'm excited to let you know that I’m now Head of Sustainability here at Charlie Bigham's. I've been part of the Bigham's family for over thirteen years, most recently as Head of Food – and yet this feels like the most exciting chapter yet.
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Every ingredient, traceable to its source
Our sustainable sourcing approach
All of our ingredients are traceable back to source, and we’re working towards using 100% sustainably sourced key ingredients by 2027.
At a minimum, every supplier follows our Code of Conduct on human rights, animal welfare and the environment. More than three-quarters of our suppliers are linked with us on Sedex*, so we can track social and environmental audits at their operations.
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* Sedex is a global membership organisation helping companies manage and improve ethical and responsible practices in their supply chains
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Sun-ripened tomatoes, grown sustainably
A humble but hero ingredient, our tomatoes come from a third-generation, family-run business across some of Greece’s most productive growing regions.
We visited this year to see how they’re building climate resilience: 100% drip irrigation, regenerative agriculture and soil-health programmes, flowering margins for pollinators, and water and carbon footprint assessments across their operations.
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Certified sustainable, for the ingredients that matter most
For high-risk ingredients, we source only from certified sustainable fisheries and farms, because we know our stakeholders care.
All wild-caught white fish like hake and haddock is MSC certified, our farmed salmon is ASC certified, and our king prawns carry the BAP 4-star standard covering environment, welfare and food safety.
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Working in partnership with British farmers
We source all our meat and dairy from suppliers we know and trust, who meet internationally recognised welfare standards including the Five Freedoms.
Our beef comes from British suppliers leading on high welfare and sustainable farming; pork is Red Tractor certified as a minimum; chicken meets Red Tractor or higher; and all our eggs are free range.
Pillar 02 / Healthy planet
Healthy planet
Taking action on climate change and reducing food waste, while supporting more sustainable and resilient agriculture and food supply chains.
Our climate action journey
Net zero by 2040, verified by science
The Science Based Targets Initiative gave its stamp of approval on our net zero targets this year, independently verified as in line with limiting warming to 1.5°C.
We’ve set near-term targets to cut absolute emissions 42% by 2030, and to reach net zero by reducing emissions 90% by 2040 (against a 2023 baseline). We’ve also set FLAG targets to reduce forest, land and agriculture emissions 30% by 2030 and 72% by 2040. In FY25, emissions from our direct operations fell almost 7%.
Healthy planet
0
tonnes of edible food wasted in our kitchens since August 2025
We’ve always believed good food should be eaten and enjoyed, never wasted. After halving edible food waste in FY24, this year we reached zero, the result of years of quiet determination across our kitchen teams.
We invested in accurate scales and careful planning, developed recipes to use surplus ingredients, and worked with our charity partners — FareShare South West, The Coronation Food Project, City Harvest and FoodCycle — to safely store and share a wider range of surplus food.
Packaging we're proud of
Our wooden tray is the lowest-carbon choice
We aim to get delicious food to your plate in the most sustainable packaging possible, using responsibly sourced, low-impact materials we can stand behind.
Great place to work
One of the top 20 places to work in the UK
We leapt 58 places to be ranked 19th nationally — and we’re one of very few food manufacturers to make the list.
It’s our fifth time recognised by Great Place to Work®, but this year feels extra special. We’ve focused on getting the basics right — engagement, development, inclusion and wellbeing — while making time for celebration and fun.
“I’ve created real friendships here – everyone is like a family, always supporting each other.”
2018
38th
First recognised on the UK’s Best Workplaces® list, with a 66% Trust Index score.
2021
38th
Partnered with Great Place to Work® to measure and improve our workplace culture.
2022
Recognised with three awards — Best Workplaces, Best for Wellbeing, Best for Women.
2023
Improved our Trust Index score and earned multiple workplace awards.
2025
19th
Leapt 58 places to 19th nationally (Large) with an 84% Trust Index — one of very few food manufacturers to make the list.
The giving back fund
£1m
donated to food charities since 2015
Our passion for food has always gone hand in hand with supporting people through our charity partners. We’ve committed to giving at least 2.5% of annual profits after tax to causes aligned with our purpose. In FY25 we donated more than £352,000 — 3.4% of our post-tax profits — reaching a new milestone: £1 million given to food charities since 2015. What matters most is how our partners have changed people’s lives.
“Reaching £1 million is a proud moment – but what matters far more is how our charity partners have changed people’s lives.”
Running Total: £325k
2015-21
£325k City Harvest
Supported their work to help feed communities across London experiencing food poverty.
Running Total: £325k
2020
£65k Heads Up
Funded life-skills courses and community groups for adults living with dementia.
Running Total: £390k
Running Total: £390k
Running Total: £527k
2023
£137k Step & Stone
Helped 100+ adults with learning differences join supported placements in their bakery.
Running Total: £527k
2024
£139k Chefs In Schools
Funded a three-year programme training kitchen teams to cook nutritious school lunches.
Running Total: £666k
Running Total: £666k
2025
£352k FoodCycle
Supported welcoming community meals — helping serve 120,000+ nutritious meals in 2025.
£1m
giving milestone reached
More ways we help our people thrive
Diversity, equity & inclusion
Health, safety & wellbeing
Volunteering for good causes